At Amini Orthodontics, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how Amini Orthodontics collects, uses, discloses, and protects information when you visit our website, contact our offices, request an appointment, or receive text messages from us.
Amini Orthodontics is a family-owned orthodontic practice serving patients in the San Antonio, Texas area, with offices on Culebra Road and FM 78.
Do Not Share statement: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. Details are in
section 4.
1. Information we collect
Depending on how you interact with us, we may collect:
- First and last name
- Email address
- Mobile or other telephone number
- Preferred office location
- Preferred appointment date and time
- Whether you agreed to receive text messages from us, and when
- Anything you choose to tell us when you call, text, or email our offices
Our appointment request form, at
aminiortho.com/contact-us/, asks for your name, email address, phone number, preferred office, and a preferred date and time. It also includes an optional checkbox for text messages, described in section 3. You can request an appointment without checking it.
When you visit our website, we also automatically collect technical information such as your IP address, browser and device type, the page that referred you, the pages you view, and general usage information. This is collected through the cookies and similar technologies described in section 7.
2. How we use your information
We use the information we collect to:
- Respond to your questions and requests
- Schedule and manage consultations and appointments
- Send the text messages you agreed to receive
- Communicate with patients, parents and guardians, and people considering treatment
- Provide information about our orthodontic services
- Maintain and improve our website and services
- Understand how our website is used
- Keep our website secure and prevent fraud or abuse
- Comply with legal and regulatory requirements
We use personal information only for purposes reasonably related to the services you request, or as otherwise permitted by law.
3. Text messages (SMS)
Amini Orthodontics sends text messages to patients, parents and guardians, and people who request an appointment. Messages include appointment confirmations and reminders, scheduling and rescheduling, replies to your questions, and updates about your orthodontic care. We do not send promotional or marketing text messages.
How you agree to receive texts. You agree by checking the optional text message box on our appointment request form. The box is not checked for you, and agreeing to receive text messages is not a condition of requesting an appointment or receiving care.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP at any time to stop receiving text messages. You will receive one final message confirming that you are unsubscribed, and no further messages after that. You can also reply END, CANCEL, UNSUBSCRIBE, or QUIT, or ask either office to stop texting you.
- Reply HELP for help, or call us at (210) 350-1221 (West Side office) or (210) 900-8514 (North-East office).
- Carriers are not liable for delayed or undelivered messages.
If the patient is under 18, a parent or legal guardian should agree to text messages on the patient’s behalf.
The full terms of our text message program are in our
SMS Terms.
4. Do Not Share statement: mobile information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging opt-in data and consent will not be shared with any third parties. The only exception is the text messaging service provider that delivers our messages on our behalf. That provider receives your mobile number solely to send the messages you agreed to receive, and may not use it for any other purpose.
Mobile information is used only for the text messages described in section 3. It is never sold, rented, or traded.
All of the disclosures described in section 5 exclude text messaging opt-in data and consent.
5. When we may disclose information
We may disclose information when reasonably necessary to:
- Provide services you request
- Operate and maintain our website
- Schedule appointments or consultations
- Work with service providers that support our practice, who may use the information only to perform services for us
- Protect the security and integrity of our website
- Comply with legal obligations, court orders, or government requests
- Protect the rights, safety, property, or security of Amini Orthodontics, our patients, our team, or others
- Detect, prevent, or investigate fraud, security incidents, or other unlawful activity
None of these disclosures include text messaging opt-in data or consent. See section 4.
We do not sell personal information for monetary consideration.
6. Your health information
Information about your health or treatment may be protected by federal and state healthcare privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.
This website Privacy Policy does not replace Amini Orthodontics’s Notice of Privacy Practices or any other notice required under healthcare privacy laws. Please refer to our Notice of Privacy Practices for how protected health information is used and disclosed.
Please do not send detailed medical information, images, or anything urgent through the website form or by text message. For anything urgent, or anything detailed about your health, call the office.
7. Cookies and website technologies
Our website uses cookies and similar technologies to operate the site and understand how it is used. These currently include Google Tag Manager and Google Analytics, which measure visits and page views, and Google Maps, which shows our office locations. These tools may collect information such as browser and device type, pages visited, approximate location, referring pages, and how you interact with the site. Google’s privacy policy applies to information it receives:
policies.google.com/privacy.
You can control cookies through your browser settings. Blocking some cookies may affect how parts of the website work.
8. Third-party websites and services
Our website may link to third-party websites, platforms, or services. Amini Orthodontics is not responsible for their privacy practices, content, or security. Please review their privacy policies before giving them personal information.
9. Data security
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, use, alteration, or disclosure. No website, electronic transmission, or storage system can be guaranteed to be completely secure, so we cannot guarantee the absolute security of information sent over the internet.
10. How long we keep information
We keep personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, to maintain business and healthcare records, resolve disputes, and comply with legal obligations. How long we keep it depends on the type of information and why it was collected.
We keep records of text message consent and opt-out requests for as long as needed to show that we honored them.
11. Children’s privacy
We provide orthodontic care to children and teenagers. We do not use this website to collect personal information from children for any purpose unrelated to providing or supporting the care requested. Parents and legal guardians may contact us about information submitted through the website on behalf of a minor.
12. Your privacy rights
Depending on where you live and applicable law, you may have the right to:
- Ask what personal information we collect about you
- Access certain personal information
- Correct inaccurate information
- Ask us to delete information, where the law allows
- Ask how your personal information is used or disclosed
- Opt out of text messages and other communications
- Opt out of certain sharing or sale of personal information where applicable
Some information may be exempt from these rights under applicable law, particularly information kept for healthcare, legal, or security purposes. To make a privacy request, email or call either office using the details in section 15.
13. Texas privacy rights
If you are a Texas resident, you may have additional privacy rights under Texas law. The availability and scope of those rights depend on the law, the type of information involved, and whether an exemption applies.
14. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our website, practice, technology, or the law. When we do, we will update the effective date at the top of this page.
15. Contact us
If you have questions about this Privacy Policy or want to make a privacy request, please contact us.
Amini Orthodontics, West Side San Antonio
9262 Culebra Rd. STE 106
San Antonio, TX 78251
Phone:
(210) 350-1221
Email:
[email protected]
Amini Orthodontics, North-East San Antonio
7975 FM 78 STE 1
San Antonio, TX 78244
Phone:
(210) 900-8514
Email:
[email protected]
See also our
SMS Terms.
